Customer service is one of Guilford's
strengths as we continuously adapt to meet and exceed customer expectations in
a rapidly changing industry. Our customer service professionals strive to
provide excellence in service, with courtesy and professionalism
Customer service is facilitated by integrated information systems that allow
Guilford to be proactive in providing timely and accurate reponse to customer
inquiries. Our systems support Electronic Data Interchange (EDI) as well as
providing the facility to transmit information electronically such as order
status information, invoices, bills of lading etc.
We strive to provide individualized customer support through:
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Knowledge of the industry and more specifically Guilford’s processes and
products
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Positive attitude
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Proactive solutions
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Commitment to our word
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Custserv@gfd.com
phone: (800) 486-8305
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